The Constellation continues to uphold high standards of accuracy. The Constellation watch dominated the trials, and set precision records at the Kew Observatory in England. The brand’s penchant for accuracy resulted in its repeated success in the chronometer trials of the 19th century, held at observatories across Germany and Switzerland.
The development didn't stop there: in 1999, the company introduced the Co-Axial movement, an invention considered to be the biggest advancement since the introduction of the lever escapement. Developing each movement with interchangeable pattern parts increased construction speed and reduced cost, without sacrificing quality. The process was steadily refined, including the introduction of automated manufacturing methods normally seen outside of the industry.
The time-consuming process of making watches by hand, one at a time, was no more. The brand took mass-produced watches to a whole new level of precision and quality, and by 1885, the company was manufacturing the world's first mass-produced movement. His two sons, Louis-Paul and Cesar, took over the brand and identified a need to manufacture components in-house, as slow deliveries of poor-quality parts were causing delays in production. His company grew, and by the time of Brandt’s death in 1879, it had become very successful at mass-producing pocket watches. The warranty is rendered void if work is carried out on the watch by persons who are not authorised to do so by OMEGA.In 1848, at the tender age of 23, Louis Brandt founded Omega, assembling pocket watches from component parts in his workshop in La Chaux-de-Fonds. The warranty does not cover normal wear and tear or damage caused by accidents or negligence. In the event that repairs are unable to restore the normal conditions of use of your OMEGA watch, OMEGA guarantees its replacement by an OMEGA watch of identical or similar characteristics. This includes the repair or replacement of any spare parts and/or rectifying any faults as identified by our Customer Service.
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During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect repaired free of charge. It covers material and manufacturing defects existing at the time of delivery. Please refer to the operating instructions for specific information about the warranty conditions and restrictions.Įvery OMEGA watch is warranted for a period of sixty (60) months. We will confirm the status of your return once the product has been received and the quality inspection is complete.įor more information, please read our Delivery and Returns Policy.Īll OMEGA watches are delivered with a 5-year warranty that covers the repair of any material or manufacturing defects. If you purchased as a guest, please request your free return here. To request a free return, please Sign In to your My OMEGA account. scratches, worn or damaged items, missing components), will be returned to you and no refund will be issued.Īny products that are personalised (embossed, engraved, etc) cannot be cancelled or returned after purchase. Returns are only applicable to orders made on Returns are not accepted in the boutiques.Īny product that fails the quality inspection by Customer Service (e.g.
If you are not satisfied with your product, you may return any unworn, undamaged merchandise purchased online from by mail within 14 days of delivery for a refund of the purchase price, providing that the merchandise is in original condition and has not been damaged.
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